Cause: Items from an Exchange account are stored in the Outlook cache. If this cache becomes corrupted, it may cause synchronization problems with the Exchange server. Solution: Empty the cache in Outlook so that Outlook can download all the items from your Microsoft Exchange account again. Microsoft Outlook for Android helps millions of users connect all their email accounts, calendars and files in one convenient spot. With intelligent email, calendar reminders and contacts, Outlook for Android lets you do more from one powerful inbox. Email friends, family and colleagues from multiple accounts on one app and see what matters most first with the Focused inbox that keeps the.
I was recently looking to backup my emails from a Microsoft Exchange server, but I noticed that my older emails were missing. Scrolling down, it appeared that I could only see emails from the last year. If I searched within Outlook I could eventually find the older emails, but they were missing from my inbox. My assumption was that this was an Outlook setting rather than an issue with the server, and research proved me correct. Luckily, this can be fixed quite easily.
First, in Outlook, go to the File menu, and under Info choose the required account. Then, click Account Settings and select “Account Settings…”
Microsoft Exchange Server Outlook Mac
Next, select your email account and then click “Change…”
Microsoft Outlook 2011 Mac
Finally, under “Download email for the past:”, move the slider all the way to the right and then click Next.
Microsoft Exchange For Mac Outlook Settings
Outlook should now retrieve all your old emails, so you can archive them or do as you wish!